First, Providers should be granted licensure to provide telehealth
across the nation irrespective of their patients’ location, so as to provide
increased patients’ opportunity to different providers of choice, encourage
patient-provider relationship, and consequently increase compliance. Secondly, because psychiatric
patients are mostly paranoid, and experience fear to make change, which
inadvertently create constrains in their treatments, therefore, providing
adequate patients’ information, and maintaining patients’ privacy and confidentiality
would increase confidence, and reduce paranoia. Thirdly, to support patients’
and providers’ awareness of telehealth, psychiatric providers and nurses must
be well trained on how to efficiently provide telehealth care to mental health
population; at the same time, educate patients and family members, on benefits of
telehealth and its functionalities to aid acceptance of technology. Lastly, all
individuals diagnosed with mental illness should be provided free personal
encrypted smart phones via a government certified information technology vendor,
to ensure patients’ privacy and confidentiality. And, in addition, the providers’
access portal should allow patients to leave messages at any given time for
easy access and quick providers’ response to crisis.
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